de99 Terms and Conditions — Your Complete Guide to Using the Platform

de99By using the - website or mobile app, you are considered to have agreed to these Terms and Conditions. These terms constitute a legally binding agreement between de99 and the user.

The de99 platform is strictly for adults aged 18 and above. If you are under 18, you are not permitted to use our platform under any circumstances. de99 reserves the right to verify any user's age at any time.

• It is your responsibility to read and understand these Terms and Conditions in full.
• de99 reserves the right to update these Terms and Conditions at any time.
• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.
• Your use of de99's services is entirely at your own risk.
• These Terms and Conditions are governed by the applicable laws of Bangladesh.

de99To register on -, you must provide accurate and complete personal information. Opening an account with false details is strictly prohibited and may result in account termination and forfeiture of any deposited funds.

Each individual may register only one account. If multiple accounts are found belonging to the same person, de99 reserves the right to close them and cancel any associated bonuses.

• You must be at least 18 years old to register.
• A valid mobile number and email address are required.
• Identity verification may be required using a national ID card or passport.
• It is the user's responsibility to keep their password secure.
• Transferring or selling your account to a third party is strictly prohibited.
• de99 may investigate any suspicious activity detected on an account.

de99On -, all bets are final once confirmed and cannot be changed or cancelled, unless de99 decides to void a bet due to a technical issue. Always make sure you are selecting the correct event and market before placing your bet.

• The minimum bet amount is defined separately for each event.
• de99 sets the maximum winning limits, which are subject to change.
• If an event is cancelled, your stake will be refunded.
• If incorrect odds are offered, de99 reserves the right to void the affected bets.
• de99 is not responsible for any delays in live betting caused by network issues.
• If match-fixing or syndicate betting is detected, the account will be permanently closed.

de99 Deposits and withdrawals are supported via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit and withdrawal amounts are set and may be subject to change.
• Account verification (KYC) must be completed before withdrawals can be processed.
• Withdrawals are typically processed within 15–30 minutes.
• Withdrawals must be made to the same payment method used for the deposit.
• Accounts linked to money laundering or suspicious transactions will be closed immediately.
• Depositing using a third-party account or card is strictly prohibited.

de99All bonus and promotion offers on - have their own terms, which are detailed on the offer page. Please read the relevant terms carefully before claiming any bonus.

Withdrawing bonus funds requires meeting the specified wagering requirements. Bonuses or winnings derived from them cannot be withdrawn until the wagering requirements have been fulfilled.

• The welcome bonus is available to new members only and applies to the first deposit.
• Claiming bonuses from multiple accounts is strictly prohibited.
• de99 reserves the right to modify or cancel any bonus offer at any time.
• Expired bonuses will be automatically cancelled.
• If bonus abuse or manipulation is detected, both the bonus and any associated winnings will be voided.

de99 Responsible gaming is always our top priority. We believe gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. Set limits on your spending and the time you play.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account.
• Self-Exclusion: You can choose to temporarily close your account for a set period of time.
• Cooling-Off Period: You can deactivate your account for anywhere between 24 hours and 30 days to take a temporary break.
• Reality Check: You will be shown a summary of your play time and spending at regular intervals.
• If you feel you may be developing a gaming addiction, please reach out to our support team.

de99 Your personal data protection is our top priority. We only collect information necessary to provide our services and will never sell it to any third party. To learn more, please read our Privacy Policy Privacy Policy.

• Your information is protected with SSL encryption.
• de99 will never ask for your password or payment PIN.
• Account activity logs are retained for security purposes.
• To request deletion of your data, please contact our support team.

de99 - reserves the right to suspend or permanently close an account at any time for the following reasons. Users will be given the opportunity to withdraw their balance before closure, unless fraud or a breach of the rules has been established.

• Registering with false or inaccurate information.
• Bonus abuse or operating multiple accounts.
• Match-fixing or syndicate betting.
• Money laundering or suspicious financial activity.
• Attempting to interfere with or compromise platform security.
• Account closure at the user's own request.

If you have a complaint or dispute regarding any matter, please first de99Please contact the - customer support team. Our support team will work to resolve your issue. If the matter cannot be resolved through support, you may pursue the appropriate legal process in accordance with the applicable rules.

• Complaints must be submitted within 30 days of the incident.
• de99 will typically respond to complaints within 72 hours.
• The relevant account may be temporarily suspended while a dispute is under review.
• de99's decisions are final and binding.

de99 These terms and conditions may be updated or modified at any time. Continued use of the platform following any changes will be taken as your acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

For any questions or assistance, please contact the de99 support team. We are available 24/7, every day of the week.